Privacy Policy

Effective Date: March 4, 2025

Last Updated: March 4, 2025

Alvarez Electric & Solar Solutions LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, or interact with our marketing funnels.

By accessing our website, using our services, or providing your information, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

A. Personal Information

When you engage with Alvarez Electric & Solar Solutions LLC , we may collect:

-Full Name

-Email Address
-Phone Number
-Mailing Address

B. Automatically Collected Information

When you visit our website or interact with our Sales Funnels & Ads, we may collect:

-IP Address
-Browser & Device Information
-Pages Visited & Click Behavior
-Cookies & Tracking Pixels (Meta, Google Ads, etc.)

2. How We Use Your Information

We use collected information for:

Service Processing: To prepare quotes, schedule consultations, and manage installations or electrical service appointments.

Customer Support: To respond to inquiries and provide technical or warranty assistance.

Marketing & Retargeting: To send promotional emails, SMS, and ads related to solar energy systems, electrical services, and retail product promotions.

Regulatory Compliance: To meet requirements for net metering applications, permits, and Puerto Rico energy regulations.

3. Opt-In SMS Information and Compliance with Puerto Rico & Federal Regulations

Since we provide services in Canóvanas, Puerto Rico, we comply with Puerto Rico telecommunications regulations, the U.S. Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and 10DLC messaging requirements.

By providing your phone number and opting in, you consent to receive SMS communications from Alvarez Electric & Solar Solutions LLC.

Message frequency may vary.

Reply STOP to cancel, HELP for help.

Message & data rates may apply.

Consent is not a condition of purchase.

We comply with the U.S. Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and Puerto Rico’s 10DLC messaging guidelines. Your personal data will not be sold or shared with unauthorized third parties.

4. How We Share Your Information

We may share your information with:

-Service Providers: Payment processors, customer support tools, or CRM systems (GoHighLevel, Stripe, Google, Meta)
-Government & Licensing Authorities: For permits, net metering verification, or regulatory compliance when required.

5. Cookies, Tracking, and Meta Ads Compliance

We use tracking technologies (Facebook Pixel, Google Analytics, GHL CRM) to:

-Measure ad performance
-Retarget visitors with relevant solar and electrical offers
-Improve user experience

You can manage your cookie preferences through your browser settings.

6. Data Protection & Security

We implement industry-standard measures to protect your information, including:

-SSL Encryption on all transactions
-Secure Payment Processing via Stripe & PayPal
-Restricted Data Access for authorized personnel only

While we take strong measures, no system is 100% secure. We encourage users to also take personal precautions, such as using secure passwords and avoiding sharing sensitive data over unsecured networks.

7. Your Rights & Choices

You have the right to:

-Access & Update Your Data – Contact us for changes
-Opt-Out of Marketing – Unsubscribe from emails & SMS at any time
-Request Data Deletion – Ask us to delete your information

To exercise these rights, email us at [email protected] or call +1 787 757 0052(787) 757-0052

8. Third-Party Links & External Services

Our website and funnels may contain links to third-party services . We are not responsible for their privacy policies. Please review them separately.

9. Updates to This Privacy Policy

We may update this policy periodically. Any changes will be posted with an updated Effective Date at the top of this page.

10. Contact Information

For questions or concerns regarding this Privacy Policy, contact us at:

Alvarez Electric & Solar Solutions LLC

+1 787 757 0052

[email protected]

Carr 185 kilómetros 11. 1 LomasCole, Quebrada Prieta, 00729